Contact us
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Grievance Officer
In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the contact details of our Grievance Officer are published below. You can reach them about anything you are unhappy with on Findr, including:
- Content or behaviour that breaches our Community Guidelines or Terms of Service
- A report or block you raised in the app that you feel was not handled correctly
- Non-consensual intimate imagery, impersonation, or any content depicting a minor
- A decision to remove your content, restrict your profile, or suspend your account
- Requests to access, correct, or delete your personal data
Grievance Officer: Divyanshu Patel
Email: grievance@findr.date
Address: India
We acknowledge every complaint within 24 hours of receiving it, and resolve it within 15 days. Reports of non-consensual intimate imagery, or of any content sexualising a minor, are actioned within 24 hours and do not wait in the ordinary queue. See our Child Safety Policy.
To help us act quickly, include your account email, what happened, and where in the app it happened. Screenshots help. If the complaint concerns another user, their profile name and roughly when you saw the content is usually enough for us to find it.
For anything urgent that is not a safety emergency, the fastest route is still the in-app report and block tools, which reach the same moderation queue immediately. If you or someone else is in immediate danger, contact your local emergency services first.