Terms of Service
Last updated: 19 July 2026
These Terms of Service ("Terms") govern your access to and use of the Findr mobile app and findr.date website (together, the "Service"), operated by Findr ("we", "us"). By creating an account or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
1. Eligibility
Findr is a dating app intended only for adults. You must be at least 18 years old to create an account or use the Service. By using Findr, you represent that you meet this requirement, that all information you provide is accurate, and that you have not been convicted of, or are not required to register as, a sex offender.
2. Your account
You are responsible for maintaining the confidentiality of your login credentials and for all activity on your account. You may only maintain one account, and it must represent you: not a business, pet, or another person.
3. Acceptable use
You agree not to use the Service to:
- Harass, threaten, bully, stalk, or abuse other users;
- Post or send content that is illegal, obscene, hateful, or discriminatory;
- Impersonate any person or misrepresent your identity, age, or affiliation;
- Solicit money, promote a commercial service, or run scams or fraud;
- Share another person's private information without consent;
- Upload content depicting minors in any context, or otherwise exploitative content;
- Attempt to circumvent our security measures, scrape the Service, or interfere with its normal operation.
4. User-generated content & moderation
You are solely responsible for the photos, videos, voice prompts, messages, and other content you submit ("User Content"). You grant us a limited license to host, store, and display your User Content within the Service so that we can operate and provide it to you and, where relevant, to other users (for example, showing your profile photos to potential matches).
Findr provides in-app tools to report and block other users and their content. We may review reports, remove content, and suspend or terminate accounts that violate these Terms or our Community Guidelines, at our discretion and without prior notice, particularly in cases involving harassment, harm, or illegal content.
5. Safety
Findr is not responsible for the conduct of any user, on or off the Service, including at in-person meetings. Always meet in public places, tell a friend your plans, and use the in-app safety features (report, block, Safety Center) if something feels wrong. We do not conduct criminal background checks on users.
6. Subscriptions, gems and payments
Findr is free to use. Findr+ is an optional paid subscription, and gems are an optional in-app currency that can also be earned for free through daily check-ins, referrals and watching rewarded ads. Nothing you pay for is required to match or message on Findr.
All purchases are processed by Google Play Billing. Findr never sees or stores your card details. Prices are shown in your local currency inside the app before you confirm, and include any taxes Google collects on our behalf.
Auto-renewal. A Findr+ subscription renews automatically at the end of each billing period at the price shown when you subscribed, unless you cancel at least 24 hours before the period ends. You can cancel at any time from Google Play › Subscriptions, or from Findr+ inside the app. Cancelling stops the next renewal; it does not end the period you have already paid for, and you keep your benefits until that period expires.
Refunds. Refunds are handled by Google under the Google Play refund policy. Request one through Google Play. If Google declines and you believe the charge was wrong, write to support@findr.date and we will look at it. Where local consumer law gives you a right to cancel or a refund, that law applies regardless of anything in this section.
Gems and other consumables. Gems, boosts and super likes are consumed when used and are not refundable once spent, are not redeemable for money, and have no value outside Findr. They are not transferable between accounts. If your account is deleted or terminated, any unused gems are lost.
Changes. We may change subscription prices or what a plan includes. If a price rises, Google will tell you before your next renewal and you will have the chance to accept it or cancel.
7. Termination
You may stop using the Service and request deletion of your account at any time (see Delete Account). We may suspend or terminate your access to the Service, with or without notice, if we believe you have violated these Terms, harmed other users, or exposed us to risk or legal liability.
8. Disclaimers
The Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that you will meet a compatible match or that the Service will be uninterrupted, timely, secure, or error-free.
9. Limitation of liability
To the maximum extent permitted by law, Findr and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or goodwill, arising from or related to your use of the Service, even if advised of the possibility of such damages.
10. Governing law
These Terms are governed by the laws of India, without regard to its conflict of law principles. Any disputes arising from these Terms or the Service will be resolved in the courts located in India, unless applicable law requires otherwise.
11. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will notify you in the app or by email before the change takes effect. Continued use of the Service after a change takes effect constitutes acceptance of the updated Terms.
12. Grievance Officer (India)
In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the contact details of our Grievance Officer are published below. You can reach them about anything you are unhappy with on Findr, including:
- Content or behaviour that breaches our Community Guidelines or Terms of Service
- A report or block you raised in the app that you feel was not handled correctly
- Non-consensual intimate imagery, impersonation, or any content depicting a minor
- A decision to remove your content, restrict your profile, or suspend your account
- Requests to access, correct, or delete your personal data
Grievance Officer: Divyanshu Patel
Email: grievance@findr.date
Address: India
We acknowledge every complaint within 24 hours of receiving it, and resolve it within 15 days. Reports of non-consensual intimate imagery, or of any content sexualising a minor, are actioned within 24 hours and do not wait in the ordinary queue — see our Child Safety Policy.
To help us act quickly, include your account email, what happened, and where in the app it happened. Screenshots help. If the complaint concerns another user, their profile name and roughly when you saw the content is usually enough for us to find it.
For anything urgent that is not a safety emergency, the fastest route is still the in-app report and block tools, which reach the same moderation queue immediately. If you or someone else is in immediate danger, contact your local emergency services first.
13. Contact us
Questions about these Terms can be sent to support@findr.date, or use our contact form.